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Fix Missing or Stale Programme Guide

Symptoms

The IPTV guide is empty, shows yesterday’s shows, has incorrect programmes, or the player reports No guide for this channel.

Possible causes

EPG generation is disabled by default, provider guide data is unavailable, a source/account changed, or an IPTV player cached an old XMLTV copy.

Diagnosis

  1. Check Settings for the EPG status and copy the URL that your server displays.
  2. Check whether epg = true or OPENSTREAM_EPG=true is configured.
  3. Compare the live player’s programme guide to the external IPTV client’s schedule.
  4. Review the server output for guide-generation errors. New guide generation can take several minutes.

Solution

  1. Enable EPG if you want XMLTV and restart OpenStream TV after the configuration change.
  2. If generation needs a manual retry, stop a service using the same data directory before running ost epg generate.
  3. Re-import or refresh the current playlist and XMLTV URLs in your IPTV application, especially after an account/JioTV+ switch.
  4. If only one channel lacks programme data, the provider may not supply a schedule for it.

Verification

Confirm upcoming programme titles and times for more than one channel in the current account/source. If using an IPTV app, verify its cache refreshed.

Further help

Provide EPG-enabled status, client name/version, affected channel names and redacted generation error. Do not share private playlist keys. See EPG troubleshooting.